Frequently Asked Questions

Simply enter your zip code to see the top fixed rate electricity plans in your area and choose the plan that's best for you. Complete the short enrollment form and your done. It's that easy!

IronHorse delivers affordable electricity plans to thousands of residential and commercial customers throughout every ERCOT (https://www.ercot.com/)deregulated market in Texas. Explore the utilities we work with and the top Texas cities where our electricity service is available. Oncor Electric Delivery (https://www.oncor.com/content/oncorwww/us/en/home/about-us/service-area-map.html)(DFW, North and West Texas) • Dallas  • Fort Worth  • Arlington  • Plano  • Irving  • Garland  • Grand Prairie  • And more! CenterPoint Energy (https://www.centerpointenergy.com/en-us/corporate/about-us/company-overview/where-we-serve/texas)(Houston and surrounding areas) • Houston  • Pasadena  • Pearland  • Sugar Land  • Baytown  • League City  • Missouri City  • And more! Texas-New Mexico Power Company (https://tnmp.com/about-us/service-areas)(Lewisville and North Texas) • Lewisville  • Texas City  • La Marque  • Dickinson  • Angleton  • Alvin  • Flower Mound  • And more AEP Texas (https://www.aeptexas.com/company/about/)(Abilene and West Texas; Corpus Christi, Rio Grande Valley and South Texas) • Abilene  • San Angelo  • Wichita Falls  • Midland  • Odessa • Corpus Christi  • Laredo  • And more! Lubbock Power & Light (https://mylubbock.us/departments/lubbock-power-light/lubbock-power-light)(Lubbock and surrounding areas) • Lubbock

Yes! In Texas, consumers have the option of choosing their electricity provider. No matter if you are currently with TXU Energy, Direct Energy, Reliant, etc., this gives you the ability to make the switch to IronHorse.

We offer a range of fixed-rate plans, flexible-term agreements, and custom commercial energy solutions. Whether you’re powering a home, office, retail space, or multiple properties, we tailor options around your usage patterns.

An IronHorse fixed‑rate plan means your energy charge stays the same for your entire contract term, no matter how much electricity you use each month. Your price won’t rise with market spikes or seasonal volatility, giving you predictable bills, long‑term stability, and protection from sudden energy price increases.

No. IronHorse does not charge any fees for switching your electricity service. However, it’s always a good idea to review your current provider’s contract to see if they charge an early termination fee before you switch.

IronHorse Power Services is a Texas retail electric provider offering reliable electricity plans for residential, commercial, and property management customers. We combine competitive pricing with local support and a dedicated team you can reach whenever you need help.

Simply provide your new address and preferred start date. We coordinate the service transfer and ensure your power begins seamlessly—ideal for homes, growing businesses, and property managers onboarding new tenants.

All billing, payment methods, and account details are accessible through the customer portal. Customers can set up auto-pay, review usage history, and manage multiple meters or locations from one dashboard.

Yes! IronHorse offers dedicated account management, customized pricing, and usage reviews for commercial operations, property managers, and multi-location businesses. Our team is here to help optimize your long-term energy strategy.

Yes! We partner with brokers across Texas to deliver fast pricing, transparent terms, and dedicated commercial support. Our team is built to respond quickly and help secure competitive rates for their clients.

You can reach our Texas-based support team by phone, email, or through our online contact form. We’re here to help with enrollment, billing, service questions, and anything related to your electricity plan.

Outages are handled by your local Transmission & Distribution Utility (TDU). Report a Power Outage: Oncor Electric Delivery (DFW, North and West Texas) 888-313-4747 | report an outage online(https://www.oncor.com/outages/create_outage/identify) CenterPoint Energy (Houston and surrounding areas) 713-207-2222 | report an outage online(https://paslite.centerpointenergy.com/outage/texas) Texas-New Mexico Power Company (Lewisville and North Texas) 888-866-7456 | report an outage online(https://tnmp.com/customers/power-outages-hazards) AEP Texas (Abilene and West Texas; Corpus Christi, Rio Grande Valley and South Texas) 866-223-8508 | report an outage online(https://www.aeptexas.com/outages/report/) Lubbock Power & Light (Lubbock and surrounding areas) 806-775-2509 | report an outage online(https://mylubbock.us/departments/lubbock-power-light)